How Can We Help?

Where do I enter my activation code?

The Problem

I downloaded SmrtGuard BlackBerry app, but was never prompted for the activation code on the BlackBerry, where do I enter that?

 

The Fix

Once SmrtGuard for BlackBerry app is downloaded on to your BlackBerry, click on the orange shield icon.

Once in SmrtGuard application, use the "Activation" menu to activate.

In the very first email you got from us, there is a link in Step 2. Download the app directly FROM your BlackBerry.

If you forgot your Activation Code, check out this Knowledge Base Article.

Still Need Help?

Contact us and be sure to give us your:

1. BlackBerry OS Number (i.e- OS 4.3 )

2. BlackBerry Model (i.e.- Bold or 9000)

3. Network Service provider (Verizon / Tmobile...etc)


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