I get "Invalid activation code, please try again", what do I do?

The Problem

When I try to activate SmrtGuard BlackBerry app, I get a message "Invalid activation code, please try again". What can I do to activate?

 

The WHY?

Mostly likely your BB PIN with the system is entered incorrectly when you registered.

The Fix

1. You can check to see if this is the case using by clicking here.

2. Once on the page, enter your username and password and your BB PIN.

3. If your BB is incorrect, it will update the BBPIN for you and give you instructions on how to activate.

Still Need Help?

Contact us and be sure to give us your:

1. BlackBerry OS Number (i.e- OS 4.3 )

2. BlackBerry Model (i.e.- Bold or 9000)

3. Network Service provider (Verizon / Tmobile...etc)