Known Issues with Current SmrtGuard Release
Known Issues
1) With Anti-Spam, when marking an email as spam and selecting to delete the email, the email isn't being deleted properly. We are currently debugging this issue
2) Also for device email accounts with gmail or yahoo plugins, the "Mark as Spam" function will not work in the Message List view. The workaround is to open up the email and use the "Mark as Spam" option from there. However the Message List view's "Mark as Spam" function will work in the Message Application.
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1. BlackBerry OS Number (i.e- OS 4.3 )
2. BlackBerry Model (i.e.- Bold or 9000)
3. Network Service provider (Verizon / Tmobile...etc)